Privacy Policy

Privacy Policy

eCommerce Connections respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in eCommerce. We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

In line with those guidelines, eCommerce Connections would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners that require your information for service or warranty purposes.

Information collected by eCommerce Connections

Your contact information, including:
  • Your name and address information if provided
  • telephone,
  • fax numbers
  • email addresses
  • Information about what services you have ordered from eCommerce Connections:
  • Information about what services you have enquired
  • Your interest in receiving eCommerce Connections email newsletters
  • Correspondance between you and eCommerce Connections
  • A customer relationship management system in which details of conversations might be written by employees
  • We do not store credit card details online
  • Your accesses to our websites

What eCommerce Connections does with your information

  • We do not make your personal information available to third parties.
  • We do provide aggregate data to third parties
  • We will contact relevant people to communicate billing and technical issues
  • We store website data and email queued on our servers, only for use as back-up data should it be required
  • We may customise our email newsletters and communications to reflect your interest in a particular service
  • We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on eCommerce Connections
  • We no not store encrypted credit card details.
  • We monitor and store your online requests.

As a customer of eCommerce Connections you will receive occasional email communications from eCommerce Connections that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.

Information collected as part of providing an online trial is kept for the duration of the trial period and for as long as you are communicating with eCommerce Connections. The information placed in the online trial store is fully deleted after the trial store expires 14 days from commencement of the trial.

If you have any questions about our privacy policy, please feel free to contact us.