Services

Services

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Services

You can get started with eCommerce Connections for as little as $329 (ex. GST) per month which includes unlimited email and telephone support.

Benefits

  • No cost of hardware or technical support. Save time, frustration and money.
  • No installation, no in-house IT Department or expertise is needed. You do not need to install any software on your PC or notebook.
  • No software maintenance; it's all done for you. We enhance and upgrade the system on a regular basis, and fix any bugs found. Again, all this is done in a secure, redundant, scalable and load-balanced environment so there is nothing for you, as a user, to do.
  • Configure the store to meet your own specific requirements.

As the most complete platform for IT Reseller marketing, sales, eCommerce, B2B, B2C and multi-channel sales, the team at eCommerce Connections offer a range of services to help maximise sales, reduce costs and deliver end user customer value.

Design

Great design is the secret to any successful online store or website project.  A good user experience flows from being able to find what you want, when you want it.

Tied closely to the user experience is usability.  This is the fine detail that makes online stores and websites easy to use and navigate.

Consulting

eCommerce Connections offers IT Resellers a complete platform for marketing, sales, eCommerce, social networking and more.  Built by IT Resellers, for IT Resellers, our team are computer industry IT resale specialists – not IT generalists – and can assist wherever help is required.

We work with IT Resellers in a variety of ways – sometimes in tandem with their own consultants or in-house specialists.  We will be sure to have clear and open discussions about goals, resourcing, planning, implementation, success criteria and ongoing help and support.

Technology

eCommerce Connections uses the power of the ePages online store platform to deliver its solutions.  Used by over 60,000 merchants globally and supported by hundreds of developers and partners ePages is fast becoming a standard in international eCommerce.

Implementation

Many IT Resellers have specific requirements that are not covered by out-of-the-box systems.  Fortunately, experience and skills are available to deliver exactly what you need.

Training

The eCommerce Connections team is committed to providing IT Resellers with robust and long lasting technology solutions.  Your understanding of the features and functionality, processes and technical specifications of the system are vital to the project and ultimate success of your online store.

Accordingly, the eCommerce Connections team has developed a training program, including video tutorials, all designed to familiarise you with the features of the applications you will need to use in maintaining your online store.

Ongoing Support

Unlimited telephone and email support is provided for eCommerce Connections free of charge.  Most queries receive replies immediately and are generally resolved same day.

Customer Support Service Plans provide extended benefits such as regular health checks, administration and updates – also ongoing consultancy and training.

Hosting        

eCommerce Connections hosting services provide a fully managed, secure, redundant, scalable and load-balanced environment so you can focus on generating online sales and delivering great customer experiences.

All you need is a web browser to access your software!