Back office scales suit your needs

The Management Back Office is rich in functionality reflecting over 10 years development and 6 major software releases.

For IT Resellers it reflects the needs of the different types of reseller:

  • those that use their eCommerce Connections store only for online order placement
  • those that use it for generating custom quotes for customers
  • and those that extend to service management and billing.

Custom-built quoting tool

The Quotes function has been specially developed for eCommerce Connections IT Resellers who need quick quoting, cost comparison capabilities and product availability. Specific features include:

  • flexibility to change suppliers on the fly (with pricing and availability)
  • ability to save and send in HTML and PDF
  • revision/version tracking once a quote has been saved and sent
  • customer and internal comments for recording vendor quote IDs.

Once a quote is created it can be quickly converted to an Order.

Order management made easy

The properties of an order provide you with an overview of all necessary order information such as the current processing status, products ordered, delivery and billing address.

For each order it is possible to generate various documents, such as invoices, packing slips, credit notes and purchase orders. In addition to printing, you can display every document in PDF format and send it via e-mail.

Store Front

To support IT Resellers get online quickly and cost effectively, eCommerce Connections offers a variety of design templates for you to choose from.  Each design template can be configured to match your branding with custom design options also available.

In order that eCommerce Connections can deliver multiple product data feeds and the latest vendor and distributor specials to your store there are some common elements across each template design.  These include:

  • Showcase for the deal of the day.
  • Featured products.
  • Last chance specials.
  • Banner and tower ads for vendor promotions and new product announcements.
  • Search – with advanced “auto complete” and wild card capabilities grouping output by category, manufacturer and price.

A “Hero Panel” message at the top of the home page provides information about your company and store that will greet your customers. 

Customer Login

Once logged in, customers can

  • maintain their personal details
  • delivery addresses
  • create and review quotes and orders
  • manage shopping lists.

Shopping lists are a great help for customers – allowing them to save products, shopping baskets, and orders in their account – like “Toner cartridges we buy regularly”.

Additional information about the customer group for special discounts is also displayed in the customer login.

Administration Back Office (MBO)

The Back Office is the “nerve centre” of your eCommerce system:

  • Control settings for tax, delivery and payment
  • Manage customers for delivery details and system access
  • Generate quotes and manage orders
  • Offer booking and rental services
  • Setup analytics and view statistics.

Click on an image to view our slideshow

Back office administration welcome screen WYSIWYG site design Fast, easy customised quote generation and email Professional quotation emails dispatched from within ePages Access orders, change their status and dispatch emails Purchase orders dispatched to distributors with order details Newsletters, recommendations, social media and portals